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General information
has drawn up these Internet data protection guidelines with the intention of approaching visitors to the website as their trustworthy partner, who respects and guarantees your personal right to confidentiality.
Within the meaning of GDPR 2016/679 Ulrich Ladurner is the holder of the right to administration and processing of the personal data, which may be collected on this website. The rights holder administrates or processes these personal data, which may be collected on the website (, under the conditions set out below.

Type of data collection and purpose of processing
processes solely those data, which the visitor to the website has provided of his own free will. It is not possible to navigate on the website without providing personal data and information. Each visitor is free to make personal data available on a restricted basis, in order to benefit from only specified services. We collect and store personal data solely for the services described in the information we provide.
Visitors to the website may transfer their data:
Privacy Privacy Policy of the Website Dear User, DR SCHÄR AG/S.p.A., as Data Controller (in the following referred to as: “Controller”), in compliance with GDPR 2016/679 (General Data Protection Regulation, the European regulation on personal data protection, in the following referred to as “GDPR”) - considers privacy and the protection of personal data one of the main objectives of their activity. Therefore, before sending any piece of personal information to the Controller, please carefully read this Privacy Policy because it contains important information on your privacy, the protection of your personal data and the security measures applied in order to ensure confidentiality in full compliance with the applicable provisions. Furthermore, this Privacy Policy: is understood as referring to this website and all other websites that sell Dr. Schär’s products and services (hereinafter simply referred to as the "Website") and are managed by the Data Controller; forms an integral part of the Website and the services we offer; also qualifies as the Privacy Policy information notice given, as required under art. 13 of the GDPR, to users who interact with this Website; complies with Recommendation No. 2/2001 on certain minimum requirements for collecting personal data on-line in the European Union, adopted on May 17, 2001 by the Work Group "Article 29". *** The Controller would like to inform you that your personal data will be processed under the principles of lawfulness, fairness and transparency and the protection of your own confidentiality and rights. Your personal data will therefore be processed in accordance with the legislative provisions provided by GDPR 2016/679 and all obligations in terms of confidentiality indicated therein. CONTENTS The Table of Contents of this Privacy Policy below will help you find the information about your personal data processing that are of interest for you. DATA CONTROLLER AND DATA PROCESSORS 2. PERSONAL DATA PROCESSED 2.1 Website browsing data 2.2 Data provided voluntarily by users 2.3 Cookies 3.THE BANNER AT FIRST ACCESS 4. PURPOSE OF DATA PROCESSING AND COMPULSORY OR OPTIONAL NATURE OF DATA PROVISION 5. METHOD OF PROCESSING, SECURITY AND PLACE OF DATA PROCESSING 6 COMMUNICATION AND DISSEMINATION 7 YOUR RIGHTS 8. AMENDMENTS 9. CONTACT INFO 1. DATA CONTROLLER AND DATA PROCESSORS As a result of users browsing the Website and using its services, personal data may be processed that concern identified or identifiable individuals. To exercise the rights provided by the law and better specified above, you can contact the Data Controller or the DPO at the addresses listed below. Information on the Data Controller: The Data Controller is Dr. Schär SpA / AG, with registered office in Winkelau 9, 39014 Postal (BZ), Italy, Tel. 0473/293 300 E-mail Information on the Data Protection Officer. The Data Controller has also appointed a Data Protection Officer (DPO), available at its headquarters (Winkelau 9, 39014 Postal (BZ), Italy, Tel. 0473/293 300) or by writing to Your personal data may be disclosed to employees or external collaborators of the Data Controller who are administrative, sales, legal or accounting employees or IT administrators, depending on how your data is processed and who, working under the Data Controller’s direct authority, are designated as Data Processors or persons in charge of the processing, pursuant to articles 28 and 29 of GDPR 2016/679 and who are suitably instructed on how to perform the tasks involved. 2. PERSONAL DATA PROCESSED 2.1 Website browsing data The computer systems and software procedures used to operate this Website will collect some personal data whose transmission is implicit when you use Internet communication protocols. This information is not collected to be associated with identified data subjects, but by their very nature they could allow us, through their processing and association with data held by third parties, to personally identify users. This category of data includes IP addresses or domain names of computers used by persons who log onto the Website, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file received in reply, the number code indicating the status of the reply given by the server (successful, error, etc.) and other parameters that refer to the user's operating system and computer environment. This data is used for the purpose of obtaining anonymous statistical information on the Website usage and to make sure it is functioning, to allow – given the system architecture used – the proper provision of the services, for security reasons and to ascertain responsibility in case of hypothetical computer crimes against the Website or third parties. The data are usually deleted after seven days. 2.2 Data provided voluntarily by users The Website grants users the opportunity to voluntarily provide personal data, for example by filling in a contact form, by requesting services or information, by freely choosing to explicitly and voluntary send e-mails to the addresses indicated on the Website, etc. 2.3 Cookies - Definitions, characteristics and application of the legislation Cookies are small text files that websites visited by the user will send and record on your computer or mobile device, to be then retransmitted to the same websites the next time you visit them. Thanks to cookies, websites recall the user’s actions and preferences (such as your login, your preferred language, the font size, other display settings, etc.) so that users do not have to specify them a second time when they visit the website again or browse through its pages. Cookies are used for computer authentication, session monitoring and to store information about users who log on to a website, and may also contain a unique identification code that enables them to track user navigation within the website for statistical purposes or advertising. When browsing a website, users may also receive cookies or servers of other websites on their computer or mobile device (so-called "third-party" cookies). Some operations cannot be accomplished without the use of cookies, that in some cases are technically required in order to ensure website operation. There are several types of cookies, depending on their characteristics and functions, and these may remain on your computer or mobile device for different time periods: so-called session cookies, which are automatically deleted when you close your browser; so-called persistent cookies, which remain on the user's computer/device for a set time. According to the laws in force in Italy, it is not always mandatory to obtain the user’s consent to use certain cookies. More specifically, such consent is not required for "technical cookies", i.e. those used for the sole purpose of sending a communication over an electronic communications network, or as strictly necessary in order to provide a service explicitly requested by the user. In other words, these cookies are indispensable to provide access to the website or are required to perform tasks requested by the user. The Italian Authority for the protection of personal data has established (cf. General Provision "Identification of simplified procedures for information to users and the acquisition of consent for the use of cookies – May 8, 2014") that technical cookies (i.e. those that do not require the user’s consent) include: "cookie analytics", when used directly by the website operator to collect information in aggregate form on the number of users and on how they visit the website; navigation or session cookies (for user authentication); functionality cookies, which allow users to browse the website based on the selected criteria (e.g. language, products selected for purchase) in order to improve the service provided to them. "Profiling cookies", vice versa, i.e. those used to create user profiles and to send advertising messages in line with the preferences expressed by users when browsing the web, require the user’s prior consent. - Types of cookies used by the Website and option to (de-)select them The Website uses the following cookies, offering users the option to (de-)select them, except for third-party cookies (for which the user must refer directly to the relevant selection and de-selection modalities of the respective cookies, see the links here below): Technical navigation or session cookies, that are strictly necessary to provide access to the Website or to allow users to make use of the contents and services they request. Technical cookie analytics, that help the Data Controller understand how users browse the website. These cookies are not used to collect information about the user's identity, nor any personal data. The information is processed in aggregate and anonymous form. Technical functionality cookies, that are used to provide specific website features and a series of selected criteria (e.g. language, products selected for purchase) in order to improve the service provided by the website. IMPORTANT: if you disable technical and/or functional cookies, the Website may be inaccessible or certain services or functions may be unavailable or not function properly and you may be forced to change or to manually enter some information or preferences each time you visit the Website. Third-party cookies, i.e. cookies from websites or servers other than the Data Controller ones, used by such third parties for their own purposes, which also include profiling cookies. Please note that these third parties, listed below with the individual links to their privacy policies, are independent data controllers of the data collected through the cookies they use. Therefore, the user should refer to their policies for information about how they process personal data, their privacy policy information notices and consent forms (selection and de-selection of the respective cookies), the links of which are provided below (as specified in the General Provision "Identification of simplified procedures for information to users and the acquisition of consent for the use of cookies – May 8, 2014"): _gid --> Google Universal Analytics, analytics performance schaer_language --> Language preferences -> functionality _ga -> Aggregate analysis of website visits, Google Analytics, performance __zlcmid –> Privacy policy cookie, functionality __zlcprivacy --> Privacy policy cookie, functionality __unam --> Social sharing buttons, functionality __lc.visitor_id.7760931 --> livechat Inc chat integration plugin, functionality Facebook retargeting pixel -- > profiling cookie is installed only if user accepts cookie policy Dr. Schär AG/S.p.A. has provided notification to the Privacy Authority for the profiling processes carried out through the website. - How to view and change cookie settings on your browser Users can choose which cookies they want to enable through the specific procedure described below, as well as allow, block or delete (in whole or in part) the use of cookies through the specific functions of their browser. However, in the event that all or some of the cookies are disabled, the Website may be inaccessible or certain services or functions may be unavailable or may not work properly, and/or you may be required to modify or to manually enter some information or preferences each time you visit the Website. For more information about how to set cookie preferences on your web browser, see the relevant instructions: Internet Explorer Firefox Chrome Safari With specific reference to the “Google Analytics” cookie, you can install a specific add-on to disable them, downloading it at the following link: 2.4 Data concerning minors If the Website should process personal data of minors, consent will be required from the person having parental authority (legal guardian). 3. THE BANNER AT FIRST ACCESS The Authority’s ruling dated 8 May 2014 required, in the case of the use of cookies other than technical cookies, the addition of a banner at the user’s first access to the website (so-called information notice), indicating, essentially, the website’s cookie management procedures, and linking to the full text of the company’s privacy policy regulation. Dr. Schär AG/S.p.A. has prepared the aforementioned banner and, additionally, has installed a specific cookie that memorises the user’s preference in terms of cookie installation for 365 days. This means that users will see the cookie banner only once, and if they wish to change their preferences, they may do so by following the instructions provided in the paragraph entitled “How to view and change cookies through your browser”. 4. PURPOSE OF DATA PROCESSING AND COMPULSORY OR OPTIONAL NATURE OF PROVISION OF DATA BY USERS The personal data you provide through the Website will be processed by the Data Controller for the following purposes: a) purposes related to the provision of services requested by users: The provision of your personal data for the purpose listed under (a) above is optional, but failure to do so could make it impossible for us to provide the services requested. In compliance with article 6 comma 1 letter b) of the GDPR, we do not ask for your consent to process your personal data for these purposes, since said details are necessary to carry out the obligations deriving from a contract in which you are an involved party and/or to fulfil, before conclusion of the contract, specific requests by the involved party itself. b) research/statistical analysis on aggregate or anonymous data, therefore without the possibility of identifying the user, aimed at measuring the effectiveness of any web marketing campaigns we may have conducted, measure traffic and evaluate usability and interest. The processing of aggregate or anonymous data is not subjected to the provisions of GDPR 2016/679. c) purposes that relate to the fulfilment of obligations under the law, regulations or European legislation. The provision of your personal data for the purpose listed under (c) above is compulsory and failure to do so would not allow the Data Controller to satisfy its obligations under the law, regulations or European legislation. We would like to remind you that, in compliance with article 6 comma 1 letter c) of the GDPR, it is not necessary to obtain your consent for processing your personal data for these purposes. d) advertising messages. In accordance with the decision of the Italian Authority for the protection of personal data "Guidelines regarding promotional activity and contrast to spam – July 4, 2013 [2542348]", if you decide to grant your consent to the reception of information about the Data Controller’s promotional activities, including market research, we inform you that we may conduct such activities, as required by current regulations, by letter, call center contacts (so-called "traditional methods"), e-mail, text messages, push notifications and through social networks (so-called "automatic methods"). We also inform you that you may at any time decide to withdraw your consent previously granted for traditional or automatic methods by notifying the Data Controller informally, i.e. by sending an e-mail to: The provision of your personal data for the purpose listed under (d) above is optional and requires your previous consent. Lacking such consent, you will be able to use the service requested, but the Data Controller will not be able to send you advertising messages. Once you have granted consent, you can revoke it at any time for all these communication methods or only for one or some of them. e) profiling purposes (e.g. creation, with the aid of electronic tools, of user profiles based on their preferences, habits and consumption choices). Such profiling activities may be carried out by means of cookies or other online profiling technologies, e.g. trackers, (please see section 2.3) and/or by cross-linking personal data collected in connection with the provision of services and the relevant use of multiple features chosen from among those made available to the user, as provided by the Guidelines on the processing of personal data for online profiling - March 19, 2015. The provision of your personal data for the purpose listed under (e) above is optional and requires your prior and specific consent, which you may grant also through the simplified procedures provided for in the aforementioned General Provision “Identification of simplified procedures for information to users and the acquisition of consent for the use of cookies – May 8, 2014” and the “Guidelines regarding the processing of personal data for online profiling” (bypassing the initial banner when logging on to the website). In the absence of such consent, you may benefit of the service requested, but the Data Controller will not be able to profile you and send you communications in line with your preferences. We also inform you that you may at any time decide to withdraw the consent you previously granted for user profiling, carried out by the Data Controller by information cross-linking or other profiling technologies, by notifying the Data Controller informally by sending an e-mail to: 5. METHOD OF DATA PROCESSING, SECURITY AND PLACE OF DATA PROCESSING Your personal data is processed by the Data Controller – or by third parties carefully selected for their reliability and competence, as well as regularly designated as Data Processors – only to the purpose of achieving the purposes specified above, mainly using automated tools, but also in paper format, for the time strictly necessary to achieve the purposes for which the data was collected. Specific security measures are applied to prevent the loss of data, unlawful or unfair use, and unauthorised access, in full compliance with what is indicated in article 32 of the GDPR. The personal data provided by users in relation to the web services offered by this Website is processed at the Data Controller’s registered office specified above. The Controller's data centres are located in Italy. The Data Controller also relies on the technological services/data centres of KEY-TEC GmbH & Co. KG to process personal data for the purposes described above, which means that the data will also be stored at their offices. Your personal data collected through the forms available on our website, will be kept for the time required to fulfil your requests. Wherever there are regulations requiring that we keep the details for a longer period, we will comply with said regulations. The details collected by cookies will be kept for the period established by the individual cookie. 6. COMMUNICATION AND DISSEMINATION Your personal data may be communicated to external subjects whose assistance is necessary and functional to the provision of the Website services. Your ordinary personal data may be transferred to third parties such as: 1. individuals, companies or professional firms that provide assistance and advice to the Data Controller, aptly designated as Data Processors; 2. entities, bodies or authorities to whom the communication of personal data is compulsory under the law or by order of the competent authorities; 3. subjects that are delegated by the Data Controller and/or to whom the Data Controller has assigned the task of carrying out activities strictly related to the purposes mentioned above (including technical systems maintenance), aptly designated as Data Processors; 4. business partners, identified by category, who process the data for direct marketing purposes as independent data controllers, but only if the user has granted specific consent for them to do so. The Data Controller will not process data if such processing involves their dissemination, unless it has first obtained the user’s specific consent. The data you supply us with will not be transferred to third party Countries or to international organisations outside of the EU. 7. YOUR RIGHTS You have the right to ask us at any time to gain access to your personal data, to rectify, complete or erase them, and to limit or object to their processing wherever there are legitimate reasons to do so, as well as to transfer the aforementioned details to another Data Controller. We will send you a written response within 30 days. You may revoke, at any time, the consent given on this website, contacting one of the addresses indicated in the paragraph entitled “Information on the Data Controller and on the Data Protection Officer”. You are also allowed to make a complaint to the National Control Authority, wherever you feel that your data are being processed unlawfully. Requests must be sent by email to the following 8. AMENDMENTS The Data Controller may modify or simply update this Privacy Policy, partly or completely, even following variations of the laws and regulations that govern such policies and protect the rights of data subjects. These variations and updates of the Privacy Policy will be communicated to Website users on the home page as soon as they are introduced and will be binding once published on the Website. Please visit this section regularly to be informed of the most recent and updated version of this Privacy Policy, so that you always know which personal data we collect and how we use them. 9. CONTACT INFO If you wish to receive any information about personal data processed by the Data Controller, you may contact our Company (i.e. the Data Controller) by letter, fax or e-mail to the address: WARNING OF RISK In compliance with the guidelines from the Italian Data Protection Authority (Garante per la protezione dei dati personali) dated 25 January 2012, Dr. Schär AG/S.p.A., as manager of the website and of all other websites owned by the writing company, is obliged to warn the users that: - they must give the necessary attention to evaluating the possibility, during operations, of entering or denying personal data (including email address) which may, even indirectly, be linked to their identity; - they must evaluate the possibility of publishing or not publishing photos and/or videos that make it possible to identify people or places, or make them identifiable; - they must pay special attention to the possibility of entering, during their own operations, data that may, even indirectly, reveal the identity of third parties, for example: other people linked to the author of the post by the same pathology, human experience, or medical journey; - what is written in these forum/community can be indexed and available to generalised search engines (Google, Yahoo, etc.). We would like to specify that data entered on these forum/community can be consulted only by other users who register on the website. The original version of the privacy policy is the one in Italian.Transfer to third parties
Personal data are not transferred to other companies. In addition, the personal information will be passed, if that provide legal regulations or judicial authority or other bodies and institutions require it.
It is not the intention of to collect sensitive or judicially relevant personal data on its website.
Sensitive data within the meaning of Article 4 GDPR 2016/679 are personal details concerning sex, ethnic origin, religious, philosophical or other views, political opinions, membership of political parties, unions, associations or organisations with a religious, philosophical or trade union background and details on health or sexual orientation. Within the meaning of Article 4 GDPR 2016/679 judicially relevant data are those personal details, which may lead to inferences that the data subject is subject to measures based on Article 3 (1) from a) to o) and from r) to u) of the D.P.R. No. 313 of 14 November 2002 on the criminal record, the register of Administrative Offences in consequence of criminal offences or associated legal proceedings or to the data subject being the accused or suspect within the meaning of Articles 60 and 61 of the Code of Criminal Procedure. We recommend that you do not supply such information to our website. Should this be unavoidable (for example in the case of classification of groups of protected persons, in the provision of a curriculum vitae for employment purposes, in response to an offer of employment or as an expression of interest in an appointment with our company), we request that you send to us by post the specific declaration available in the "Despatch of Curriculum Vitae" section of this website. In this we request you to give your written consent to the processing of the aforementioned sensitive personal data.

Involvement of third party services and contents and data transfer to third countries
  • Google Analytics, Google-IP-Locator, Google Maps, Google Maps Distance Api, Google reCAPTCHA
    Proprietor: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
  • YouTube-Contents
    Proprietor: Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA
  • Facebook social network
    Proprietor: Facebook Inc., Menlo Park, California, USA
  • Google Plus social network
    Proprietor: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
  • Instagram social network
    Proprietor: Facebook Inc., Menlo Park, California, USA
  • Twitter social network
    Proprietor: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Irland
  • Vimeo
    Proprietor: Vimeo Inc., 555 West 18th Street, New York, New York 10011
  • Hotjar
    Proprietor: Hotjar Ltd, Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta
Additional external content can be loaded via widgets and iframes. To get access to complete list, an e-mail must be sent to .

Links to third party Internet sites
We advise you that the website, contains links to other websites, which are not managed within the meaning of the foregoing data protection directives.

Retention and erasure of the data
The information and personal data collected on this website, including those provided voluntarily by the visitor for the receipt of information material or other consignments when he writes to the addresses given in the Contact Request, „Newsletter“, „Jobs“ and „Online-Buy“, are retained solely for the purposes of providing the desired service and only for the period of time absolutely necessary to fulfil this purpose. Once the service has been provided, in accordance with the data protection guidelines of , the data are erased, subject to requirements from governmental agencies or legal retention requirements.

Exercise of your rights
In accordance with Article 15 GDPR 2016/679 the data subject has the right at any time to receive information on his personal data collected on this website; he may have them rectified, updated or erased or he may assert other rights accorded to him by law. For this purpose it is necessary to contact the controller of the data processing or the processor by e-mail at .

Data Security
All the technical and organisational security measures required to protect the personal data from loss and abuse are taken by . protects your personal data by means of internationally recognised standards, which make the following impossible:
  • unauthorised access
  • unauthorised use and dissemination
  • unauthorised amendment
  • loss and inadvertent or unlawful destruction of data

Cookies are small text files, which are deposited in your computer, if you visit certain websites. This website, including its sub-domains, uses cookies; the consent of the user is always requested, where this is expressly required by law or other applicable provisions. The use of cookies facilitates navigation on the website and allows the information transmitted to the user to be personalised. In addition, systems are used for security and statistical purposes to collect information on the user, such as his IP address, the browser and operating system used and/or the websites visited by a user. Cookies will not damage your computer, tablet or Smartphone.
The cookies generated by contain no personal data, which could be used to identify the user; they contain only encrypted data.

Specific use of personal data
In the following you will find specific notes on how specified sections of this website function:
  • Contact Request section
    The Contact Request section on this website offers the opportunity to make enquires about products, services, offers, participation in events and courses. If you decide to send us your personal data, these data shall be processed exclusively for the purposes referred to above by persons specifically authorised so to do and in accordance with the routine in-house management procedures.
  • Section Online purchase
    The shopping section of this website offers the opportunity to purchase the products offered on the website. If you decide to send us your personal data, these data shall be processed exclusively for the purposes referred to above by persons specifically authorised so to do and in accordance with the routine in-house management procedures.
    For this purpose, the user must enter the required data; otherwise it will be excluded from online sales. The purchase is also subject to the express consent, by clicking on its own box, the privacy policy and the conditions of sale of the company.
  • Section Newsletter
    If the visitor to our website would like to receive our newsletter, he must enter his personal data in the appropriate form in the Register for Newsletter section. The data collected serve for the despatch of the newsletter within the meaning of the declaration in the footnote to the form.
  • Jobs section
    The Jobs section on this website offers the opportunity to express interest in employment in our company and/or to respond to a job advertisement for vacant or newly-created posts. If you decide to send us your personal data, these data shall be processed exclusively for the purposes referred to above by persons specifically authorised so to do and in accordance with the routine in-house management procedures.

Under-age visitors (16 years)
The website, which is regulated by the foregoing data protection provisions, is not intended for the use of minors. We are aware of the necessity for protecting data, which concern minors, in particular in the online environment. Therefore we do not collect and store, except inadvertently, any data from under-age visitors.